StefaniBags welcomes you to shop in our e-Boutique.
We are intent in providing our customers with the best possible service and shopping experience. We are committed to you and want your shopping experience to be fun and most of all, a happy occasion. We will always do everything in our power to make your time with us well spent. StefaniBags will provide you with exceptional customer service and wonderful, modern products. Please do not hesitate to contact us with questions, comments, or suggestions at info@stefaniBags.com or 877.357.0707.
Terms of Use
Welcome to the StefaniBags.com ("Site"). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").
General
We may from time to time change the terms that govern your use of our Site. Your use of our Site constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Site Contents
The contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
Account Terms
You must provide your legal full name, a valid email address, and any other information requested in order to signup process for login.
Payment, Refunds, Exchanges, etc.
StefaniBags does not store your credit card information. A valid credit card is required for payment. Please include: billing address, zip code, credit card issuer name, credit card number, expiration date, security code. Any questions please call StefaniBags @ 877.357.0707.
Sales & Promotions
StefaniBags DOES NOT provide price adjustments and offers various sales and promotions throughout the year.
From time to time, StefaniBags extends promotions and sales to its customers. Both on the StefaniBags site and with other marketing vehicles/partners. We DO NOT offer code stacking. One code per order. Please note: sometimes items may be ON SALE and you may also use a promo-code for a deeper discount.
Clearance sale items are final, non-refundable and non-exchangeable. We do not offer price adjustments.
Promo Codes will only work on regular priced merchandise and/or Sale items, not on Clearance items.
In-Stock Guarantee
StefaniBags only sells what we have in stock. Period. If for any reason you place an order that we cannot ship immediately, we will contact you right away and provide you with the status on the item, resolve the issue and make you happy!
Online Order Shipping – Domestic US
StefaniBags ships via UPS.
We will ship your packages for FREE by UPS ground in the 48 contiguous United States (sorry Alaska & Hawaii pay shipping on all orders). If you would like a faster shipment, then we calculate your shipping rate according to what UPS's charges ship your package. Upon checkout the cost to ship your package via any possible UPS option is made available to you. This charge is calculated by UPS according to weight and the dimension of your order, and your zip code. StefaniBags does not add any additional costs to your shipping charges. Shipping costs are based on what we are charged by UPS. Please contact us if you prefer that we ship your package through another carrier; we will do our best to accommodate you. We can not ship to PO Boxes or military stations.
Once your credit card is authorized, you will receive a confirmation email from us. In general, you will receive your order within 3 - 10 business days.
Gift packaging is available at StefaniBags.com! For an additional charge of $9.99 most items may be gift packaged in our traditional purple wrapping paper, gift boxed with a silk bow and card. Call us for details 1.877.357.0707.
If you choose to ship your orders to multiple locations, there will be additional charges for each destination.
International Shipping
StefaniBags.com ships internationally! We have partnered with International Checkout, to fulfill orders for our International customers. To place an order for international shipment, browse our web site and add items to your cart as usual. On the shopping cart page, there is a button that reads "International Checkout". After you have added all the items you wish to purchase to your cart, click the “International Checkout” button.
The contents of your shopping cart will automatically be transferred to your cart at InternationalCheckout.com. Complete the order process at International Checkout. You may pay by International credit card, PayPal or bank transfer. The friendly and professional staffers at International Checkout will process and ship your order.
All inquiries regarding your international order should be directed to cs@InternationalCheckout.com.
Online Order Fulfillment
Online orders received before 3 PM EST Monday-Friday will be fulfilled and sent by UPS that day. An Order received after 3 PM EST or on weekend days will be fulfilled the next business day. If for any reason we have a problem/question fulfilling your order, a StefaniBags representative will contact you as soon as possible. Once your StefaniBags order is shipped, you will receive an email with your UPS tracking number. This will allow you to follow and track your package.
Pre-Orders
StefaniBags accepts pre-orders for in-demand items. Pre-order items available are marked as such. StefaniBags provides an estimated date of arrival for pre-orders. Dates given, are approximate, and are based on information we get from our designers/vendors. Some items may arrive before or after the expected delivery date. Any pre-order will be charged and shipped as soon as the items are available. In the event that it is shipped earlier than projected; please be sure that funds are available for any item that you’ve pre-ordered. A pre-order is charged via an automated process so please make sure your credit card is ready to be processed and you have funds in the account! StefaniBags is automated and is unable to contact customers before charging your credit card for a pre-order.
Private & Secure Shopping
Stefanibags.com uses the safest and most secure on-line encryption technology. We pride ourselves in our business and will never share your personal information with anyone! When you opt in and sign up, StefaniBags uses your information for its own mailing lists. These lists are utilized to mailings to inform you of special sales and promotions you might be interested in. We respect your privacy and understand that people don’t want to share their private information. Security is of the utmost importance to us and we vow to keep your data safe. Please review our Privacy Policy to learn more.
To double-check for security, you can tell that the "http" in the web address will be replaced by "https".
Privacy Policy
After you place an order at Stefanibags.com, we use your information to process your order. You will receive an email confirmation with UPS tracking number in it. Occasionally, we may need to contact you by postal mail or email if we have other questions regarding your order.
By accessing and using the stefaniBags web site, you are consenting to the collection and use of your information as stated in the privacy policy.
StefaniBags recognizes the importance of protecting the privacy of personal and financial information. We have instituted safe policies and security measures to protect the information you provide to us. When you register online with us or use our online store, you give us your consent to process and use such submitted personal data in accordance with this privacy policy.
This privacy policy applies to all protected personal information collected, maintained or used by stefaniBags.
What information does stefaniBags collect?
StefaniBags collects personal data from visitors to the website who register their information or who use the online store. StefaniBags uses cookies and tracks IP addresses using third party software, to continuously help improve our services and enhance our customers' online experiences.
Cookies are select pieces of information that a website sends to your computer's browser. Once collected, these cookies are used to understand which web pages are visited and how often, to help increase the site's usability and functionality. Most web browsers are programmed to automatically accept cookies, however you can choose to have yours disabled by accessing the "help" tab on your browser. If you do not disable your cookies, you accept that StefaniBags will collect and store the information that these cookies contain in order to help improve the website.
StefaniBags also collects personal information (ex. name, address, telephone number(s), credit card information, email address, etc.) from customers who submit an order or sign up to receive news updates. To serve you better, we may combine information you give us with other information which is publicly available. All of this information is protected and secure.
How does stefaniBags use your information?
We use your information predominantly to process orders. This information may be used to contact you regarding your online order, if necessary.
Sometimes we will send announcements and/or updates by email, only if we have been given direct permission by the customer to do so. Customers can agree to receive emails through providing their information on the stefaniBags web site, to a customer service representative or by completing a customer information card. If you would like to join the database to receive these updates, email info@StefaniBags.com.
We will never sell, rent or disclose our client's names, addresses, email addresses or any other personal information to any 3rd party.
Notice of Changes
If for any reason we decide to change the scope and use of personally identifiable information, all users will be contacted via email for permission beforehand. All other changes will be posted on the web site; it is therefore highly recommend that users check the privacy policy from time to time.
We understand that privacy is a concern for our online users. If you have any comments or questions regarding our policy, please email us at info@StefaniBags.com.
StefaniBags.com Relationships with Customers
StefaniBags.com reserves the right to terminate customer relationships.
In order to maintain the highest quality merchandise at very competitive prices, and offer free ground shipping on the majority of the goods in the boutique we will, if necessary end our relationship with someone who is unreasonable. When a customer continuously makes significant and an exorbitant amount of returns, the costs exceed our limitations. Then and only then will we terminate our relationship with a customer. This happens on very rare occasions and would like our customers to know that we will do everything possible within reason to satisfy their requests. It is up to StefaniBags.com to set those boundaries and limitations.
Thank you for shopping at StefaniBags.com! We really appreciate your business and hope that you are delighted with your purchases. Please stop in and visit us again!